ClientChaser

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Privacy Policy

We value your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK GDPR.

1. Data We Collect

We collect your name, email address, and information about your clients and invoices so we can send reminders on your behalf.

We also store your settings and preferences.

Additionally, we collect limited usage data through Google Analytics and Google Tag Manager to understand how our website is used and to improve our service. This may include anonymised information such as:

  • Pages visited
  • Time spent on site
  • Browser type and device information
  • General geographic location (not precise)

You can manage your consent to analytics cookies via our cookie banner or browser settings.

2. How We Use Your Data

We use your data to:

  • Deliver our core service
  • Send invoice reminders on your behalf
  • Provide customer support
  • Improve our website and user experience through analytics
  • We never sell your data or use it for advertising.

3. Data Sharing

We only share data with trusted sub-processors where necessary to deliver our service, such as:

  • Our email delivery provider (for reminders and notifications)
  • Our analytics and hosting providers (e.g. Google Analytics, Vercel, Supabase)

All sub-processors are bound by data protection agreements consistent with the UK GDPR.

We will never share your data for marketing purposes without your explicit consent.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Export your data (data portability)

To make a request, please contact us at support@clientchaser.com.

5. Cookies

We use cookies only where necessary - for example, to keep you signed in and to analyse website performance.

Analytics cookies (via Google Analytics and Google Tag Manager) are used only with your consent.

See our Cookie Policy for more information.

Last updated: 18th September 2025